Terms of Use
1. About these terms
These terms apply to your use of the Tortli app. Tortli is provided by Dennis Naci Hansen, a private individual in Denmark (“we”, “us”), contact tortliapp@outlook.com. By downloading or using Tortli, you accept these terms and our Privacy Policy.
2. Apple’s Standard EULA
Your licence to use Tortli is governed by Apple’s Licensed Application End User License Agreement (Standard EULA). These terms supplement it. If there is a conflict, the Standard EULA applies.
3. Not medical advice
Tortli is a fun reminder and tracking tool. It is not a medical device and does not give medical advice. Suggested water goals are general estimates based on the details you enter, and they may not suit you. Talk to a doctor about how much you should drink, especially if you are pregnant or breastfeeding, have a heart, kidney or other medical condition, take medication, or exercise heavily. Drinking too much water in a short time can also be harmful.
4. Free features and Tortli Premium
You can use the basic water tracker for free. Tortli Premium unlocks extra content, such as all pool games, skins, statistics and more. The current Premium features are described in the app.
5. Subscriptions, free trial and payment
Tortli Premium is offered as:
- Premium Monthly: an auto-renewing subscription that renews every month.
- Premium Yearly: an auto-renewing subscription that renews every year. It can include a 7-day free trial for eligible new subscribers.
- Premium Yearly, first-year offer: when offered, the first year is charged at a reduced introductory price. After that, it renews at the regular yearly price.
- Premium Lifetime: a one-time purchase. See section 6.
Prices are shown in the app and in the App Store in your local currency, including any applicable taxes, before you buy.
- Payment is charged to your Apple ID account when you confirm the purchase.
- Subscriptions renew automatically unless auto-renew is turned off at least 24 hours before the end of the current period.
- Your account will be charged for renewal within 24 hours before the end of the current period, at the then-current price.
- You can manage your subscriptions and turn off auto-renew in your App Store account settings (Settings › your name › Subscriptions) after purchase.
- Free trial: if you start a free trial, you will be charged the yearly subscription price when the trial ends, unless you cancel at least 24 hours before the trial ends. Apple decides who is eligible for a free trial, normally only new subscribers. Any unused part of a free trial is forfeited when you buy a subscription.
- Deleting the app does not cancel your subscription.
6. Lifetime purchase
Premium Lifetime is a one-time, non-renewing purchase. It unlocks Premium for as long as we offer the app on the App Store and your Apple ID can download and restore it. You can restore it on your devices with “Restore purchases”.
7. Refunds and withdrawal
Apple sells all purchases and handles payments, refunds and any statutory right of withdrawal, according to Apple’s Media Services Terms. You can request a refund at reportaproblem.apple.com. We cannot issue refunds ourselves.
8. Acceptable use and ownership
Tortli is for your personal, non-commercial use. Do not copy, modify, resell or reverse-engineer the app, except as allowed by law. The app, the Tortli character, artwork, animations and texts belong to us and are protected by copyright.
9. Changes to the app
We work to keep Tortli running smoothly, but we cannot guarantee that it will always be available or free of errors. We may update, change or remove features. Your mandatory consumer rights are not affected.
10. Liability
Within the limits of Danish law, Tortli is provided “as is”. We are not liable for indirect or consequential loss, or for loss caused by using the app as medical guidance. Nothing in these terms limits liability that cannot be limited under Danish law, for example for intent or gross negligence, or your mandatory rights as a consumer.
11. Governing law and disputes
These terms are governed by Danish law. If you are a consumer, you also keep the protection of mandatory rules in the country where you live. Disputes go to the Danish courts, unless mandatory consumer rules give you the right to use the courts where you live. Consumers in Denmark can also complain to the Danish Consumer Complaints Board via Nævnenes Hus. Please contact us first. We are happy to help.
12. Changes to these terms
We may update these terms. The current version is always on this page, with its effective date. If a change is significant, we will point it out in the app or on this page.
13. Contact
Dennis Naci Hansen, Denmark · tortliapp@outlook.com